Product information
Moodbox + SNG10E
Understand What Your Visitors Truly Think
Looking to enhance customer satisfaction or optimize the user experience in your facility? The Moodbox by IMBuildings offers a simple and powerful way to gather actionable feedback. Featuring five intuitive smiley buttons in “traffic light” colors, it allows users to share their opinion in a single second. No long surveys just instant,
high-quality data.
Seamless Integration with the SNG10E Gateway
Instead of relying on public networks, this Moodbox connects directly to our proprietary SNG10E Sensor Network Gateway. This provides your organization with a closed, secure system and several key advantages:
- Plug-and-Play Networking: The SNG10E acts as the bridge between your Moodbox sensors and your central server.
- Unmatched Reliability: If the network is temporarily unavailable, the gateway stores all sensor data in its local memory, ensuring no feedback is ever lost.
- Centralized Management: Use the SensorServer software for web-based reporting and real-time management of all your devices.
- Scalable Solution: A single gateway can manage up to 10 separate devices, making it easy to expand your feedback network.
Key Features:
- Five-Button Design: Large, easy-to-press smiley faces for intuitive and anonymous user feedback.
- 5-Year Battery Life: Powered by two 3.6V Lithium batteries, the Moodbox is designed for years of maintenance-free operation.
- Privacy-First Insights: Gather valuable data without collecting any personal information, ensuring full compliance with data protection regulations.
- Durable & Professional: Constructed from high-quality white ABS plastic with a compact design that fits seamlessly into any environment.
Unlock Insights with IMMotion Cloud
The IMMotion Cloud provides access to your visitor feedback, to help you and understand your visitors’ experience.
Drive Your Strategy with Data
Make Satisfaction Measurable with One Touch!
Data forwarded by the gateway is stored in a secure database, allowing for deep analysis. With various data access options like CSV exports, you can integrate feedback into your existing IT infrastructure for:
Facility Management: Optimize cleaning or maintenance schedules based on real-time user satisfaction.
Retail & Marketing: Measure the immediate impact of promotions or store layout changes.
Workforce Management: Align your staffing levels with feedback patterns identified during peak times.